Why we wrote an AI use policy
A reader pointed out we hadn't put ours in writing. So we did.
A weeks ago, a reader of ours wrote back to point out something inWorks LLC hadn’t done. We’d been writing about responsible AI use — how to think about disclosure, where human review matters, what should be off-limits — without having our own policy in writing.
They were right. We had practices. We had a marketing constitution that governed how AI was used in content work. We had ongoing internal conversations about which tools were okay and which data shouldn’t go into them. But we hadn’t put it down in one document anyone could read and reference.
So we wrote one.
The full policy is available below. It’s a real document that real people on our team are now working from, and we’re sharing it for three reasons.
Most businesses using AI don’t have one in writing
Most companies using AI tools have not documented how they use them: which tools are approved, which data is off-limits, who reviews what before output goes anywhere, what gets disclosed to whom. That’s true even of companies whose marketing talks about AI being central to their workflow. We see the gap constantly when we help organizations think through their own governance.
The gap matters because the questions are getting asked. Clients want to know how their data is handled. Auditors and insurers are starting to write AI use into their questionnaires. Employees want to know what’s allowed. Without a written reference, the answers tend to be inconsistent across the team, which is the same as not having an answer.
Why we’re publishing it
Privacy policies and terms of service are linkable on most company websites now. AI use policies should be too. If you’ve been wondering what one of these actually looks like, or you’re sitting down to write your own and not sure where to start, the document is right here for you to read.
A checklist if you’re writing yours
If you’re putting together your own AI policy and want a starting structure, we built a free checklist that walks through the major categories an AI policy should cover. It mirrors how we organized ours. Fill out the short form and we’ll send it your way.
If you want help thinking through your own AI policy, or applying it to your specific operations, that’s the work we do.
Call us at 267-857-8066 or leave a comment below to talk it through. We will take an expert look at what you have been doing with AI and tell you honestly what we think.
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